Frequently Asked Questions
Everything you need to know about your Atolea Jewelry pieces.
Is Atolea jewelry waterproof?
Yes, our jewelry is 100% waterproof and sweatproof. We use high-quality PVD coating and stainless steel bases so you can wear your pieces in the shower, at the gym, or at the beach without worrying about tarnishing.
How long does shipping take?
We offer worldwide shipping. Orders are typically processed within 1-2 business days. Delivery usually takes 5-10 business days for international orders, depending on your location.
What is your return policy?
We want you to love your jewelry. If you are not completely satisfied, we offer a 30-day return policy for all unworn items in their original packaging.
Will these pieces irritate sensitive skin?
No. All of our jewelry is hypoallergenic and lead/nickel-free, making it safe and comfortable for even the most sensitive skin types.
How should I care for my jewelry?
While our jewelry is designed to be durable and waterproof, we recommend rinsing it with fresh water after contact with salt or chlorine and drying it with a soft cloth to maintain its shine.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Apple Pay and Google Pay for a secure checkout experience.